FIT2090  Assignment 1  Solution

Learning Objectives
● By completing this assignment, students will be able to (a) create a business process model based on a given problem and (b) document and communicate a business process using standard notations of the process modelling techniques.
Group Assignment:
● This assignment promotes students' collaborations working in pairs. Students must form their paired grouping within the same tutorial, the latest being the end of week 5. You will choose your group via the Assignment One Groups (see Moodle Assessments page).
Submission Requirements
● You are required to submit the assignment via Moodle as an MS Word or PDF formatted document. The file names should include the Unit Code, assignment number and your Group ID number, following either of these formats:
FIT2090A1_GroupID.docx OR FIT2090A1_GroupID.pdf
● Only one of the group members will submit the assignment for the group.


Scenario1

hospital/medical centre, there is a contact person for mattress ordering – also known as requestor. A requestor can make an order on behalf of the patient, through phone or by email. When the requestor places an order, SAM delivers the mattress to the designated ward in the hospital/medical centre. The drivers will unpack and inflate the mattress for the patients. At the end of the rental period (i.e. when a mattress is no longer needed), the requestor will inform SAM to collect the mattress from the its current location. These mattresses will then be sanitised (e.g. cleaned, sterilised, disinfected), repacked and stored in SAM's storeroom, ready for its next use.

Currently, SAM uses a simple rental management system to manage and record all orders. The current rental management system records the product information, client details, client's order requirements, delivery and collections information. As a result of a recent increase in demand for their mattresses, SAM requires a more effective system to manage their rental processes. Therefore, the Chief Executive Officer (CEO) and owner of SAM has hired your business consulting firm to analyse their current business processes and propose a more effective rental management system. A priority of the proposed system should be improved efficiency in the day-to-day business operations.

The current rental process is as follows. When a patient needs a specialised mattress, the requestor can either call or email SAM's clerk to inform them about the requirements of the mattress. Either way, the clerk first checks the existence of the client and Patient Unique Identifier (PUID) by entering the PUID into the system. If this is a new client or a new patient, the clerk will add their information to the Client master data and the Patient master data, respectively. Then, the clerk will retrieve the patient information, mattress type/size needed, etc., from the database. The clerk will then retrieve the delivery details from the database and lodge the order.
When the mattress is no longer needed, the requestor will inform SAM's clerk, and the collection process is carried out by a driver, similar to the delivery process.
Finally, the clerk sends the invoice to the client's accountant. Then, the accountant pays the mattress rental fees via EFTPOS, BPAY, or credit card, and sends a copy of the invoice to the patient. The clerk will update the payment information in the Order event data.
If the patient claims from their health insurance, the clerk will collect information about the insurance and send an invoice to their insurance company.


Task I (13%)
Based on the descriptions given above, complete the following tasks:
4. Prepare an annotated table of entities and activities. On this table, indicate the groupings, bubble numbers and bubble titles to be used in preparing a level 0 logical DFD. (1 mark)
7. The overall presentation of your business process model, including completeness, correctness and consistency of the diagrams. (1 mark)
* State your assumptions when necessary.
Task II (7%)
Base on the abovementioned scenario:
1. Discuss how organisations could use business information systems (BIS) to achieve their business goals. (1 mark)
4. Include at least two references and cite them in the body of your response. Use the American Psychological Association (APA) style of referencing (https://guides.lib.monash.edu/citingreferencing/apa). (1 mark)
5. Overall presentations, e.g., writing structure, flow, subheadings, paragraph construct and linkage, general grammar. The part should be approximately 600 words (+/- 10%) in length. (1 mark)




Assessment Criteria
Marking rubric will be provided in Moodle.


Part I 13
1 2 Identify entities correctly.
Activities: Complete and in the correct sequence.
2 2 Correctly identify the system/process.
Correctly identify the data flows.
Correctly identify the entities.
3 2 Identify the correct entities.
Identify the correct data flow.
Identify the correct data store.
4 1 Correct annotated table of entities & activities.
Details of the groupings (logical groupings make sense).
Indicate bubble numbers and bubble titles that would be used in a level 0 logical DFD.
5 2 Correct processes/activities as per groupings in Task 4.
Correct flow.
Correct data store.
6 3 Correct entities.
Correct events depicted in respective entities.
Correct flow.
Correct use of notation.
7 1 Completeness.
Correctness.
Well presented.
The consistency of tables, diagrams.
State your assumptions when necessary.
Part II 7
1 1 Completeness of arguments.
Correctness of arguments.
The richness of arguments.
Clarity of expression.
Use of appropriate references to support arguments.
2 2
3 2
4 1 At least two references, correct in-text citations, and APA style.
5 1 The overall presentation word limit is 600 words.